Chipotle Mexican Grill, 18201 Carson Ct NW in Elk River

2.2 - 5 votes
  • 18201 Carson Ct NW
  • (763) 441-3662
  • website
Menu

Chipotle Mexican Grill on map

Hours

Su 10:45 - 22:00
Mo 10:45 - 22:00
Tu 10:45 - 22:00
We 10:45 - 22:00
Th 10:45 - 22:00
Fr 10:45 - 22:00
Sa 10:45 - 22:00

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

More Info

All menu

Ratings

  • Google 3
  • Facebook 4
  • Yelp 1
  • Foursquare 5
  • Tripadvisor 4

Take-Out/Delivery Options

delivery take-out

Tips

accepts credit cards good for kids good for groups vegan options outdoor seating bike parking good for a quick meal staff wears masks dinner good service trendy dine-in casual chicken bowl beer & wine only tv moderate noise private lot parking good for lunch

Reviews

Tiffany Erickson
No matter how many chances I give this restaurant, I'm always disappointed. Order online? Be prepared to wait at least 20 minutes after your order is supposed to be ready. And they're constantly out of something. This time it was chips and guac. I get the struggles of staffing and whatnot right now, but I never see a manager or owner there and I've been to other chipotles without these problems.
February 2022
0
Melissa Montague
Sophia and Joseph were both incredibly kind and helpful the food was fresh and delicious and I was just so blessed by how welcoming the entire staff was to my family. Food service is a hard job and at Chipotle in Elk River the team on Thursday Jan. 27th around 6:40 pm totally nailed it! - thanks guys ♥️
February 2022
5
Spencer Clock
Most pathetic Chipotle order I have ever seen. Chipotle is better off putting the Elk River location out of business so that it does not tarnish the reputation of Chipotle as a whole. It seems as if the employees at this location are entertained at how much of a disservice they can do to customers. Pathetic and embarrassing is the best way to describe this location.
February 2022
1
Mama Linds
I’m not one to leave bad reviews but this isn’t excusable in any way. Not only did I get my food a half an hour late, it was missing half of what I ordered, the meat in my quesadilla was not what I ordered and the quesadilla was all charred and smashed up. On top of that, when we called for a refund, we got hung up on. Unbelievable & horrible experience.
January 2022
1
Melissa Hanson
If I could give a negative review I would! There is no excuse why three men behind the counter can’t work faster- literally standing around. Literally. Line out the door @2pm on a Sunday. One worker wouldn’t even more forward with the orders he was making because he needed more lettuce- got the lettuce after yelling for it multiple times and then put 2 more pieces in the bowl- can’t make that up! Despicable. Where is the owner- get in your store and work! Help these employees out!
January 2022
1
Alyssa VanHee
We’ve been waiting 40 minutes for our drive up order that was supposed to be ready at 6:20. Chipotle needs to figure out how to manage their online orders. There is no way to cancel the order and our only recourse would be to get a free meal for a future order we never want to make.
January 2022
1
Chris Sinclair
Waited in line for 50 minutes to get food. Workers have no idea what they are doing. Couldn't even roll my burrito on one order. I ordered double meat and barely any meat at all. Place is so unorganized and no management skills in place what so ever. The cashier girl was rude beyond belief.
January 2022
1
Tia Drews
Staff today was incredibly nice and appreciated each guest. Guy in front of me was a little rude about chips, but the gentlemen working explained kindly that there was only 3 people working and they aren’t used to being understaffed. Really liked that they took time to explain that instead of complaining. They took time with my order and had friendly conversation. My only complaint was that this location never seems to have chips when I go, which is a semi-bummer because they’re delicious, however, I understand they take time to make and it’s hard when you’re understaffed. Overall, not disappointed.
December 2021
4
Shane B.
Under staffed super dirty and nothing looked half ass fresh! It's going downhill and fast
December 2021
1
C S.
Masks do nobody any good when worn around the neck. Empty hand sanitizer station. Slowest service EVER. Out of chips?! Out of queso?! No hard taco shells? No fajita veggies?! Nope. Turned around and went elsewhere.
December 2021
1
All reviews

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