Steak 'n Shake, 2001 Colby Taylor Dr in Richmond

3.6 - 5 votes
  • 2001 Colby Taylor Dr
  • (859) 626-9300
  • website

Steak 'n Shake on map


Su Open 24 hours
Mo Open 24 hours
Tu Open 24 hours
We Open 24 hours
Th Open 24 hours
Fr Open 24 hours
Sa Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

More Info

  • Parking: Private Lot
  • Noise Level: Average
  • Attire: Casual
  • Price Range: Below Average
  • Cuisines: American, Fast Food
  • Alcohol:
All menu


  • Google 4
  • Facebook 4
  • Yelp 3
  • Foursquare 5
  • Tripadvisor 4

Take-Out/Delivery Options

take-out contactless delivery curbside pickup drive-through


accepts credit cards good for kids good for groups outdoor seating wi-fi great value dinner lunch steak breakfast food casual family-friendly milkshakes good for singles guacamole cookies & cream mint


That One Guy
Went here a couple of times, well worth it of you have something to do in Richmond.
July 2020
Doc gWorldz
Short wait in drive thru thx to Pandemic cars were wrapped around the building but still took less than 10 min even though we were pulled forward. Staff was courteous and polite, no complaints.
July 2020
Kimberly Sterling
The best burgers and wonderful shakes! The people there are so nice and friendly.
July 2020
DaLone P.
This was honestly the worst experience I've had with a Steak'n Shake. Its not a quality sit down restaurant and its no longer fast food. First found out they no longer do side by side milk shakes, okay I'll get over that. So then I go for the $4 double steak burger with small milk shake. Another promotion was to have free fries so that would save a dollar at the drive through, so I ordered a second small milk shake so I could have one chocolate and one strawberry aka my side by side. Well I waited in this drive through for over 20 minutes which made a long road trip so much longer. Then the small milk shakes were in little Styrofoam cups that were so small I could only assume they were actually for kids or water. If it couldn't get worse it did, no fries and I was not going to wait for them. Again already been over 20 minutes. Well the burger was just sloppy and thrown together. Surprisingly there was a side of cheese sauce in my bag, what for I do not know since I had no fries lol. I will be reluctant to stop at another Steak'n Shake on the road again, but definitely will never stop at this one again. No real customer service and just felt completely ripped off with complete waste of my time.
July 2020
Chad P
The best steak and shake I've ever had. Food was perfect and service was amazing, super friendly workers.
July 2020
Great food! There milkshakes are so yummy! I get one for my birthday every year and it's very enjoyable!
July 2020
Achillus Cawood
Food , value and service was great.
June 2020
Savanna Ivy
Frisco melt, black raspberry shake was amazing ! but hard to drink through the straw .
June 2020
Multi gaming
I love Steak 'n Shake with all my heart. If you have not had it you should try it.
June 2020
Matt SE KY
Drive through only. It was busy and the line moved at a good pace. Food was great.
June 2020
All reviews

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