KFC, 451 W North St in Kendallville

2.5 - 5 votes
  • 451 W North St
  • (260) 347-1160
  • website

KFC on map

Hours

Su 10:30 - 21:30
Mo 10:30 - 21:30
Tu 10:30 - 21:30
We 10:30 - 21:30
Th 10:30 - 21:30
Fr 10:30 - 22:00
Sa 10:30 - 22:00

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

More Info

Ratings

  • Google 3
  • Facebook 2
  • Yelp 1
  • Foursquare 5
  • Tripadvisor 2

Take-Out/Delivery Options

delivery take-out drive-through

Photos

Tips

accepts credit cards good for kids good for family free wi-fi

Reviews

Jessica Mezquitan
Every time i come here they forget something or dont get my order right. I even had one lady yell at me for not hearing her right. I tried to give them another try but even after months they do the same thing. Just gonna stop coming here and wasting my money.
November 2021
1
Kathleen B.
You can't help but leave a negative review. Our order was wrong, the chicken thighs most certainly weren't cooked today and it isn't likely they were made yesterday either. Tough as leather. They gave us someone else's receipt and when we called to complain the manager said to bring the food back. It is an hour round trip for us and she said 'I'm sorry about that, that's company policy. Goodbye' and hung up.
October 2021
1
melissa tuffley
I saw that the drive thru was long and I needed to get home to my mother so I went inside and placed my order and was not accommodated for what I paid for,I ordered a 2 leg 1 rhigh combo and when I got my mom's food home she had 1 leg 1 thigh what's up with that so basically they ripped me off!!!!
October 2021
2
K Merriman
I am not sure what happened to this location. The last 3 to 4 times we have tried chicken here it was dry like it had been sitting in a warmer all day. It has turned out to be a bad place to get chicken, and we use to love KFC chicken.
September 2021
1
Lee Ann DePew
Good after they gave me what I asked for in the first place.
September 2021
4
Tony Cole
Yo this spicy chicken sandwich is on point. Regular one is awesome as well. Service was fine and food delivery in drive thru was speedy enough to not notice (aka wasn't super fast or super slow). Food was hot and not soggy. Would visit again.
September 2021
5
Austin Mohamedali
Tonight was one of those nights where the family could not decide what to eat. We decided to give our hometown KFC the benefit of the doubt as we have had bad experiences at this location in the past. The man who had taken our seemed to want to hurry us out of the drive-thru line as our order was placed around 8:10 PM. According to their hours online, they close at 9:30 PM. There should be no excuse for rude customer service. We initially wanted to get three of their drumstick and thigh boxes with extra crispy skin (their K1 combo). The man had informed us that "they would not be making any more extra crispy chicken and that we had to make another selection." I was okay with this as I am also a fan of their original recipe skin (though I don't understand why they could have run out of chicken that early before closing). For sides, we wanted 1 cup of mac and cheese, and two cups of mashed potatoes and gravy. The meals also come with a biscuit, cookie, and regular sized drink. When we opened our food at the dinner table, all three of the boxes had mac and cheese. I have developed a sensitivity to cheese and was pretty disappointed to see this. I should have checked the bag before leaving the drive-thru instead of giving them the benefit of the doubt. The chicken was very dry and old tasting giving me the impression that it was sitting in their warmer since their "dinner rush." Overall, if I could give this experience a half star, I would! I can't keep giving this location chance after chance for much longer. Hopefully they read the reviews posted on here and make adjustments to better serve the customer.
September 2021
1
Dan Long
Love that new chicken sandwich. Happy drive thru staff and fresh food that hasn't been sitting under a heat lamp
September 2021
5
Austin M.
Tonight was one of those nights where the family could not decide what to eat. We decided to give our hometown KFC the benefit of the doubt as we have had bad experiences at this location in the past. The man who had taken our seemed to want to hurry us out of the drive-thru line as our order was placed around 8:10 PM. According to their hours online, they close at 9:30 PM. There should be no excuse for rude customer service. We initially wanted to get three of their drumstick and thigh boxes with extra crispy skin (their K1 combo). The man had informed us that "they would not be making any more extra crispy chicken and that we had to make another selection." I was okay with this as I am also a fan of their original recipe skin (though I don't understand why they could have run out of chicken that early before closing). For sides, we wanted 1 cup of mac and cheese, and two cups of mashed potatoes and gravy. The meals also come with a biscuit, cookie, and regular sized drink. When we opened our food at the dinner table, all three of the boxes had mac and cheese. I have developed a sensitivity to cheese and was pretty disappointed to see this. I should have checked the bag before leaving the drive-thru instead of giving them the benefit of the doubt. The chicken was very dry and old tasting giving me the impression that it was sitting in their warmer since their "dinner rush." Overall, if I could give this experience a half star, I would! I can't keep giving this location chance after chance for much longer. Hopefully they read the reviews posted on here and make adjustments to better serve the customer.
August 2021
1
Ashlee Muniz
I love you very much you are very great and your biscuits warm my heart like a dinner plate in a microwave you're your food spoke to me you are like my Mamma when I was in Italian#wap
July 2021
5
All reviews

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