McDonald's, 2570 Washington St in Grafton

2.3 - 5 votes
  • 2570 Washington St
  • (262) 377-2753
  • website
Menu

McDonald's on map

Hours

Su 5:00 - 22:00
Mo 5:00 - 22:00
Tu 5:00 - 22:00
We 5:00 - 22:00
Th 5:00 - 22:00
Fr 5:00 - 23:00
Sa 5:00 - 23:00

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

More Info

  • Parking: Private Lot
All menu

Ratings

  • Google 3
  • Facebook 2
  • Yelp 2
  • Foursquare 5
  • Tripadvisor 3

Take-Out/Delivery Options

take-out contactless delivery curbside pickup drive-through

Tips

accepts credit cards good for kids good for groups has tv

Reviews

Jim Stegink
Waited 5 minutes to order plus 10 minutes to receive foof
July 2020
1
Daniel Sullivan
I'm going to chalk this experience up to COVID and assume they are normally better. Out of many menu items, order was missing items (out of yogurts for happy meals, offered extra fries or apple slices but got neither), and the drive through order took an extended period of time for a pretty standard 3 happy meal, 1 adult meal order. Service was not very outgoing either, which I usually feel I get quick but friendly service at most McDonald's. Food was fine, kids were happy.
July 2020
3
William Ly
Very good customer service. Their reviews look low but I had a great experience with them. Their team works hard and are very polite. Great job guys, keep up the great work. I appreciate you all.
June 2020
5
Colin Gerek
I call and ask if they do breakfast in afternoon as well and they hang up on me
June 2020
1
Katiann Wright
After ordering in the drive thru, we had to go back through because they completely missed items from our first time through.
June 2020
3
Carsyn Naylor
Food was made properly and fast. Mixed up orders though
June 2020
4
Lon L.
Stopped by around 1:30pm on a weekday, during early May of the Pandemic of 2020. Dining Room is closed per state order, so I did curbside pickup ordering off the McD App. Order was brought out timely, however, I was expecting more from McDonald's in terms of providing a sanitary and protective pick up experience. The employee that brought the food out was not wearing gloves and was using her bare hand to carry the soda cup with her hand and fingers fully over the top of the cup. If she is a carrier of the virus, I probably just caught it from her contaminating the entire top of the cup. To top it off, she never delivered a straw. I attempted to use hand sanitizer on the lid and wipe down the exterior of the cup, but I know it was almost impossible to clean properly. The food itself was very average and not very fresh tasting. I've been to this McDonald's many times and I would have to say this is probably the worst one in Ozaukee County without question. I would compare this one to probably the one on Brown Deer Rd in Milwaukee or Green Bay Rd in Brown Deer (which I believe may now be closed). If you're in Ozaukee County, I would recommend the Grafton McDonald's on Falls Rd.
May 2020
2
sara kuester
I would give 0 stars if I could. I waited 15 minutes 3 cars deep in the drive thru after being told I couldn't order a quarter pound deluxe meal for no reason. So i asked are you out of lettuce or something yes was the reply so i ordered it without lettuce and all seemed fine. The car ahead of me left who ordered just before me as did the car behind me. No hands ever left the window for the first car. I won't be stopping here again rude employees.
April 2020
1
Ashley S.
Go here if you're not on any timeframe. I drove through the drive thru around 11am sat at the speaker for 10mins (I did yell hello) until someone acknowledged me. The staff is rude they seem more focused on each other than customers. My soda was leaking probably had a hole punched in it from the employees long glittery fingernails.
April 2020
1
Davis Bro's
Neat and clean. Phenomenal customer service.
March 2020
5
All reviews

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