Gail's Custom Cakes, 5288 Hwy 321 N in Lenoir City

3.3 - 5 votes
  • 5288 Hwy 321 N
  • (865) 816-2095
  • website

Gail's Custom Cakes on map


Su Closed
Mo 8:00 - 17:00
Tu 8:00 - 17:00
We 8:00 - 17:00
Th 8:00 - 17:00
Fr 8:00 - 17:00
Sa Closed

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

More Info

  • Parking: Private Lot
  • Ambience: Casual
  • Noise Level: Average


  • Google 5
  • Facebook 5
  • Yelp 3
  • Foursquare 1
  • Tripadvisor 1

Take-Out/Delivery Options

delivery take-out curbside pickup


accepts credit cards wheelchair accessible good for kids good for groups has tv waiter service outdoor seating wi-fi bike parking lunch, dinner sit-down dining


Karen M.
Stopped in for dinner. The restaurant is half full. Didn't seem as though they have enough employees on duty. 45 minute wait is unreasonable when the seats are empty. It's raining. Hostess would not let us wait indoors for our table to be ready. Told us to go to our car.
July 2020
Treena G.
This is an amazing made to order, comfort food, clean, and family eating place to come! I was blown away, and it takes a lot to do so. Even with this Cova 19, they went beyond. I recommend you try the bread they bring out!
July 2020
Kay B.
Really done well. Every other booth or table is closed. Manager and wait staff great. Food and drink excellent. We had spinach dip for an app, husband enjoyed salmon and broccoli and I chose the big calories with the new orleans pasta. Wonderful food but also as important they made it possible for us to enjoy a good meal and still keep social distanceGood job under trying circumstances.
July 2020
Lewis B.
Without a doubt the worse experience we had at restaurants during our vacation. After placing our order is seemed to take forever for the food to arrive. I thought that meant it would be hot and fresh. It was the opposite, everything was luke warm. My wife's steak was extremely over cooked and had so much seasoning the it was not possible to eat. When the food arrived we asked for salt, mayo and gravy for my wife's potatoes. The waitress left went and served 2 other tables before returning with just salt. When the manager came by everyone's tables we explained the problem. He did offer to remove two items form the check. Will not return.
July 2020
Brittany S.
This experience did not start off very good but was saved by the delicious food & service. Our wait time was predicted to be an hour but we ended up waiting 2 hours and 15 minutes with the only explanation being they are under staffed. After we sat down we noticed that it took almost 15 minutes to bus other tables which explains the delay in seating. Just didn't seem very eager to get people in the door. Once our waitress came the experience was incredible! Great service and amazing food. The side salads were huge and delicious. I ordered steak which was spot on. My husband ordered the salmon and it was amazing. Perfectly cooked! Probably the best food we had while in Pigeon Forge!
June 2020
Olivia M.
Great place! Ordered out once and dined in once while I was in the area, both times the food was delicious! I've had the grilled salmon which was very good and also the chicken bacon sandwich which was also great. You get lots of food with your meal. Only slight issue was that the fries were soggy the night we ordered out but I understand why since they're in a take out box. I still went back a second time because the food was so good!
June 2020
Angie A.
So far I'm rating this 2 stars I'll update my rating if my time here gets better. It's a holiday weekend and this is a hot spot for this area so a wait is understandable but ESPECIALLY because of those reasons plus covid-19 there should not be a possibility for call holds for reservations. Been waiting outside for over an hour and some how my place was already called and supposedly they contacted my phone as well. So back on another waiting list they say "maybe 45 more minutes" ...
June 2020
mick j.
Did carry out, the dinning room was filled to capacity. Food was very good, had a wrap and a salad. This was our second visit to this location and will be back. Hopefully next year we can eat inside.
June 2020
Alyssa G.
Worst Cheddar's experience ever! Sat and waited for a table for 50 minutes and then was finally seating and then waited for over 30 minutes for someone to come take our drink order. Finally, we got up and walked out after not being served. The table beside us had been there for an hour and a half and still was waiting to pay for their food. Management and staff just walked in circles carelessly as their consumers were not served.
June 2020
Mo B.
Just came in from out of town and deciding to stop here for our first night and it did not disappoint! Food was amazing and staff was so friendly. Everyone left full and happy and leftovers for the next day!
April 2020
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