Pacific Palms Resort, 1 Industry Hills Pkwy in City of Industry

3.8 - 5 votes
  • 1 Industry Hills Pkwy
  • (626) 810-4455
  • website
Menu

Pacific Palms Resort on map

Hours

Su Open 24 hours
Mo Open 24 hours
Tu Open 24 hours
We Open 24 hours
Th Open 24 hours
Fr Open 24 hours
Sa Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

More Info

  • Parking: Lot, Valet, Private
  • Health Score: A
  • Price Range: Average
All menu

Ratings

  • Google 4
  • Facebook 5
  • Yelp 4
  • Foursquare 5
  • Tripadvisor 4

Photos

Tips

wheelchair accessible outdoor seating wi-fi dinner friendly staff scenic views hidden gem brunch food fire pits

Reviews

Elizabeth Acosta
Great service & ambiance
August 2020
0
Valerie F.
We stayed here twice beautiful views amazing swimming pool I think it's salt water not sure but we loved the pool. My husband golfs here so we thought we'd check out the hotel. Front desk was always so nice and polite however girl at restaurant who sits you needs more positive energy a simple smile might do good. First time we stayed I felt like the room should have been clean better. I found a sewing needle on floor. Second time we stayed we were up late because our neighbors were literally screaming yelling fighting with each other for hours! Security was even called. We also tried to make reservations for dinner and they were not taking them and there was no more room for walk ins either. Food and view there's is nice so was a bit sad we couldn't eat there. Maybe I just had silly luck these times I went I don't know, but overall we go for a getaway from the house and the pool so for that I will say the pool is where we have the most fun. But they only allow 2 times a day to go and you have slot times of 2 hours each.
August 2020
3
Daisy M.
The lights didn't work in my room and no one answered when calling customer service. Just spent my time there in a dark room lol.
July 2020
1
Sharon A.
This was the perfect place for a staycation. If you are expecting a complete hotel service experience during COVID19, you'll be disappointed. The rooms are spacious and clean, parking is free and self service, front desk is manned by 1 person, the hotel had guests, but the only place you could see other people were at the 1 restaurant and the golf course. The grounds are beautiful and uncrowded. The restaurant service was outdoor dining only and completely booked. If you are looking for a vacation experience, probably not this, but if you were looking just to get out of your house, be active, enjoy beautiful grounds and nice scenery...you can't beat it!
July 2020
4
Robert Castillo
Was at the Cherry Hill Room having some screening tests performed. Nice, polite ladies doing the testing. Very well mannered. I appreciate that.
July 2020
5
Liza Reyes
I love the place ,very relaxing
July 2020
0
Aloha C.
Stayed here June 27th. nice resort, super clean, great view, nice front desk lady. Lots of parking, security checks temp before driving up. Room was spacious . Does not have a microwave which was a bummer as I brought food to heat up after a long work shift. Restaurant closed at 9, I arrived at 8:50, they didn't let me order food but was able to order one drink since I arrived at closing. I walked around for about 30 mins to check out the great views, walked back to enter hotel through restaurant, they allowed another group to order food and drinks but not me (maybe because it was just me not a big party) Overall, it was ok. Not worth the money in my opinion
July 2020
3
Alexie Whitley
Beautiful views, 100% relaxing, excellent food and service. We stayed 2 nights here and felt like we were away for a week. The active level was so relaxing, and the staff was outstanding with their professionalism. They also serve delicious and fresh food. They also have different wines. We'll be back here soon!
June 2020
5
Marissa Guerra
nice golf course and driving range
June 2020
0
Albie F.
My go-to resort, restaurant and bar!!! Excellent service and amenities. I go here to relax or have fun with friends or just go on a staycation where we can enjoy the view from my room. All the rooms we checked in are clean& staff are always friendly and helpful. I miss going here and really hope this pandemic is over. Excited that they are going to re- open soon and I hope everyone wears a mask, practice good hygiene and social distancing. I love going to their bar downstairs (RED) whether I'm checked in or just visiting. Their cocktails are so refreshing and baked Alaska dessert is fiiire!! I'm so glad I found out about this resort 15+ years ago!!! So much love and memories in this place:)
June 2020
5
All reviews

Cafes nearby